Welcome to www.foldablebintool.com (hereinafter referred to as the “Website”). To help you answer common questions that you may encounter when using this Website and purchasing Foldable Trash Bag Holder, we have developed the following Question Terms. Please read them carefully before purchasing.

1. How do I place an order?
   You can browse our website, select the Foldable Trash Bag Holder you want, and click the “Add to Cart” button. After completing your selection, click the shopping cart icon in the upper right corner of the page and follow the on-screen prompts to complete the checkout process. After payment is completed, you will receive an order confirmation email.
2. What payment methods are supported?
   We accept a variety of payment methods, including major credit cards (such as Visa, MasterCard, American Express, etc.) and digital payments (such as PayPal). At checkout, you can choose the payment method that suits you.
3. How long is the shipping time?
   ●European countries: Generally, orders will be delivered within 5 working days after shipment, depending on the delivery destination.
   ●International shipping: The shipping time for international orders is generally 10 working days, depending on the destination country.
4. How do I track my order?
   Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to track the status of your package on our courier partner website.
5. What should I do if the item I received is defective or damaged?
   If the foldable trash bag holder you received is defective or damaged during shipping, please contact us within 48 hours of receiving the item. Please send an email to directpivot@foldablebintool.com and attach photos of the damaged item along with your order number. We will provide you with a solution, including a replacement or refund.
6. How do I request a return or exchange?
   If you are not satisfied with the item you received, you can request a return or exchange within 30 days of receiving the item. Please contact us via email to directpivot@foldablebintool.com with your order number and the reason for the return or exchange. Our customer service team will process your request as soon as possible and provide further guidance.
7. How long does it take for a refund to be processed?
   Once we receive the returned merchandise and confirm that it meets the return conditions, the refund will usually be processed to your original payment method within 5 business days. The specific time may vary depending on your bank or payment institution.
8. How to contact customer service?
   If you have any questions about our products, orders or other matters, please feel free to contact us. You can contact us in the following ways:
   ●Email: directpivot@foldablebintool.com

Thank you for visiting www.foldablebintool.com! We look forward to providing you with excellent service and a pleasant shopping experience!